Delivery
All loose teas are packed at the time of ordering. We do not have unpacked items to ensure completely fresh deliveries. To Denmark: Usually about 1-3 working days, but can be longer during particularly busy periods. See updated delivery time on the front page at the top. THE ADVENT CALENDAR WILL BE SENT OUT AS THEY ARE FINISHED PACKING AND IN THE ORDER WE HAVE RECEIVED THE ORDERS. The reason is that some of the packaging has arrived later than usual due to the shipping challenges that the whole world is experiencing right now. Thank you for your understanding. To Europe: 5-7 working days
Worldwide: 10-12 working days (to the country) Reservations are made for any printing errors, price changes and sold out items as well as
delivery errors from PostNord and GLS. Flex delivery: For flex delivery,
the customer has full responsibility. Perchs Tea Shop does not replace lost items that are delivered with flex delivery.
Flex delivery is only offered to items that have been paid online.
THE PACKING BOX / THE 24-HOUR BOX ! “THEY CAN ONLY USE THE PARCEL BOX IF THEY ARE REGISTERED FOR THIS SERVICE WITH POSTNORD. Mobile number and e-mail are used.
EAN invoices:
We use EAN – invoicing for public institutions. Be careful to enter all information correctly.
Cancellation:
It is possible to cancel your order by contacting us on the same day as the order is placed. Right of withdrawal:
The cardholder has a 14-day right of return, from the receipt of the item, on all non-food items, if they are returned in unopened and unused condition.
We look forward to sending you a good cup of tea.
Yours sincerely
A. C. Perch’s Thehandel
CVR 89650410