Terms & Conditions
We want all of our customers to have a good experience when shopping in our webshop. Read about our terms here.
Terms & Conditions
At A.C. Perch’s Teashop, we are proud to serve our customers at home and abroad via PostNord or GLS.
We are very happy to send your the directly to your permanent residence, business or a depot nearby.
Orders are placed via our website or by telephone at +45 33 15 35 62 – key 1 for ordering.
All customers are created in our customer book, where we can also record individual wishes and special mixes.
Theen is safely packed in special bags so that it does not lose flavour or apply other scents during transport.
All prices are included in the price. VAT and expressed in DKK / EUR / USD.
In order for you to enter into a purchase agreement with A.C. Perchs Thehandel via www.perchs.dk, we need the following information:
- Name • Address • Phone number • E-mail address
We make the registration of your personal data for the purpose of being able to deliver the goods to you.
The personal data is recorded on our server and deleted if the account has not been active for 5 years. When personal data is collected through our website, we ensure that it is always done by giving your explicit consent, so that you are informed of exactly what information is collected and why.
Only administrative staff have access to personal data. The data controllers on perchs.dk are all employees of A. C. Perchs Thehandel. Information provided through perchs.dk is not disclosed or sold on to third parties and personally sensitive information is never recorded. As a customer of perchs.dk you always have the right to object to the registration. You also have the right to know what information is recorded about you. You have these rights under the Danish Personal Data Act and contact perchs.dk by e-mail or by telephone +45 33 15 35 62.
For online ordering:
The customer is responsible for the correctness of the address information entered.
To DENMARK FROM ONLY DKK 29,00 (regardless of quantity)
For individual orders of more than DKK 400,00, no shipping fee is charged.
Shipments abroad are carried out at the lowest rates of the post office.
VAT is automatically deducted to non-EU countries, Greenland and the Faroe Islands.
To Denmark: 1-2 business days
For Europe: 5-6 business days
Worldwide: 4-6 business days (for the country)
Reservations are made for any typographical errors, price changes and sold-out items, as well as
delivery errors from PostNord and GLS.
When flex delivery, the customer has full responsibility. Perch’s Thehandel does not replace lost goods that come with flex delivery.
Flex delivery is only offered to goods paid online.
THE PACKING BOX / THE 24-HOUR BOX ! – YOU CAN ONLY USE THE PACKING BOX IF YOU ARE REGISTERED WITH THIS SERVICE AT POSTNORD. Mobile number and e-mail are used.
We use EAN – billing for public institutions. Be careful to enter all information correctly.
It is possible to cancel your order by contacting us on the same day the order is placed.
Right of withdrawal
The cardholder has 14 days right of return, from receipt of the goods, to all non-food items if returned in an unopened and unused state.
Terms of payment:
Payment can be made by credit/debit card, bank transfer or by cheque. You can pay by Dankort, Visa Card, Mastercard, Eurocard, JBC Card, Visa Electron, mobile pay or by bank transfer. We makesure that theinvoice is sent bye-mail and track and trace code from the shipping provider.
Payment terms are net cash 8 days. A reminder fee of DKK 100 applies to each reminder for late payment.
Gift cards valid for 4 years from the date of issue
Business sales by credit:
Property is taken into the item until payment has been made.
Reg number 3001
Account number 11773583
IBAN: DK 74 3000 0011 7735 83
We look forward to sending you a good cup of tea.
A. C. Perchs Thehandel